What to do if damage occurs to your vehicle in valet parking?
Protect your vehicle!
Convenience and simplicity are provided by valet parking, which allows your car to be left there and lets you forego the headache of finding a spot. Handling such situations can be difficult, but being knowledgeable about what to do can help in the quick resolution of the matter. But what happens if your car gets damaged while under the care of valet attendants? This guide will go over the steps to take if your car is damaged while it is parked in valet parking.
Document the damage
After you get your car back check it carefully for any signs of damage like dents, scratches, scrapes or other obvious problems. Take numerous pictures or videos of the damage, including close-ups for your records. To avoid unpleasant events, it’s ideal to take a picture of your car before handing off the keys. Ideally, the valet company is bound to safeguard your vehicle, but in case something goes south it would be easier for you to rectify the damage. Before you panic, don’t worry! We have crafted the basics of valet parking out for you and your ease. Say goodbye to amateur mistakes.
Inform the valet attendant ASAP!
Quickly and politely inform the valet attendant of the damage that has been found. Explain everything as clearly as possible. Include when you trusted your car and any relevant information that might help identify the source of the damage. A good attendant would deal with the matter professionally. Often times customers start off on the wrong page, enraged by the site of the damage. That is never ideal or recommended, because either way the company is bound to fix or pay up for the damage. Get a written damage report from the valet attendant. It should detail the extent of the damage and include important details like the date, time, location, and cause of the incident. When requesting a copy of the report for your own records, make sure you have carefully reviewed it. Ensure that it is accurate.
Look for any eyewitnesses
If any bystanders were there when the incident happened, make sure you have their contact information. Witness statements can provide important support. You may need it to file a claim with your insurance company or the valet company. Ask witnesses to record their observations along with their names, contact information (phone and email) and observations. Depending on the location of this unfortunate occurrence, you could also access the surveillance cameras. Having the CCTV footage would help solidify your case.
Contact the company
To report the damage and file a formal complaint get in touch with the valet company as soon as possible. Give them all the information they need to know about the incident including the make model and license plate number of your car. Make sure your complaint is being promptly addressed by following up with the company. If there is significant damage get in touch with your insurance company to begin the claims process. Provide them with all relevant paperwork including witness statements, the damage report and pictures. Through the claims process your insurance provider will help you and work to find a quick and effective solution. Hence you must have your car insured to ease your worries in a time like this.
Legal action?
Obtaining legal advice might be wise if the valet company refuses to take accountability for the harm or provides inadequate reimbursement. You can protect your rights and enable proper legal action by speaking with a lawyer, who focuses on personal injury or property damage cases.
Choose the right one to begin with!
To avoid such accidents and the hassle pick the right service provider to begin with! Our valet team upholds impeccable driving records, devoid of notable infractions, ensuring dependable and safe service. Each member of our valet team holds a valid driver’s license and possesses expertise in the secure handling of vehicles, prioritizing the safety of both your belongings and guests. All of our employees go through extensive background checks before joining our team to prioritize their safety and make sure they are qualified for the roles.
Having worked in the valet service industry for over a decade we have honed our craft to deliver a flawless parking experience. We guarantee that your valet services will run smoothly by being on time, efficient and attentive. Our valet attendants are renowned for their graciousness and professionalism, which adds a touch of sophistication to the ambiance of your event or venue.
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